How We Look After Our Customers With Allergies:
We want all of our customers to feel relaxed eating at The Sheppey Inn, so we take very seriously our responsibility towards looking after our guests with food allergies and dietary requirements.
We proactively ask customers about allergies and have allocated allergen managers to ensure a safe process, from order through to serving. We also provide allergen filtering through our website, with our digital menu.
Which allergens are covered within this guide?
This allergen guide covers the 14 allergens specified by the UK Food Information Regulations*. It lists what allergenic ingredients are contained in each of our dishes and shows which are suitable for vegan and vegetarian diets. We also include ‘may contain’ warnings from our suppliers** (where an allergen is not in a recipe or intentionally in a dish, but where the manufacturer believes that cross-contact may still be a risk).
However, please bear in mind that our busy kitchens handle numerous ingredients and allergens. Whilst we have controls in place to reduce the risk of cross-contact, it is not possible for us to guarantee that any of our dishes will be allergen-free. Unfortunately, allergen segregation is not possible in our fryers and boilers. This is detailed in the allergen guide, so please just check the comments on each dish before ordering.
Please note our dishes that do not have gluten-containing ingredients are always cooked separately to order, and although great care is taken to prevent cross-contact, none of our dishes are labelled gluten-free, so they may not be suitable for coeliacs.
Allergens contained within our condiments are not included in this information.